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General conditions

The terms on which Publicea provides its services.

Last updated: 1 September 2026. These general conditions apply to all offers, quotations, agreements and services of Publicea. They reflect the general terms and conditions Publicea applies to its engagements.

1. Who we are

Publicea is the commercial name of Huduma VOF, a general partnership (vennootschap onder firma) under Belgian law, with registered office at Ekelendriesstraat 5, 1755 Gooik, Belgium, registered with the Crossroads Bank for Enterprises under number 0717.575.316 (VAT BE 0717.575.316). You can reach us at info@publicea.be or +32 (0)496 87 45 06 (“Publicea”, “we”, “us”).

2. Application

These general conditions apply to all offers from and all agreements with Publicea. By accepting a quotation from Publicea, the customer (“Client”) accepts these general conditions. Any general conditions of the Client are excluded. Where a signed quotation or special conditions provide otherwise, those prevail over these conditions.

3. Offers, quotations and order confirmation

All offers and quotations from Publicea are without obligation until the moment of acceptance by the Client. The agreement is concluded when the Client signs the quotation unchanged and returns it to Publicea. Every order or order confirmation by the Client binds the Client to the agreement. The agreement replaces all previously concluded oral and/or written agreements. Execution of the contract starts from the signing of the quotation.

4. Cancellation

The Client may cancel an order or order confirmation for as long as Publicea has not yet started its work, subject to payment of compensation of 30% of the agreed price, with a minimum of EUR 1,000.

5. Delivery of services

Delivery times stated in a quotation are indicative and do not bind Publicea. Delay in delivery does not entitle the Client to compensation, to a price reduction, or to termination of the agreement. Where the parties have expressly agreed a binding delivery period, that period is extended if the Client fails to provide information, documents or materials in good time, or fails to approve proofs or deliverables in good time.

6. Nature of our services

Publicea provides public affairs and advisory services: regulatory monitoring, policy intelligence, stakeholder engagement and related support. These are best-efforts obligations (verbintenissen van middelen). We apply professional skill and care, but we do not and cannot guarantee any particular legislative, regulatory, political or commercial outcome.

7. Invoicing

  • Daily-rate services are invoiced monthly on the basis of an overview of services rendered, unless otherwise agreed. The price for these services may be revised by Publicea with effect from 1 January, based on the evolution of the consumer price index (base year 2013) as published on statbel.fgov.be, according to the formula: agreed basic price × index of 1 January of the year of indexation / index of the month in which the agreement was concluded.
  • Fixed-fee services are invoiced after complete delivery, unless the special conditions state otherwise. For these services the Client pays an advance of 30% at the start of the agreement, unless the special conditions state otherwise.
  • Result-based or “no cure no pay” services are invoiced, unless the special conditions state otherwise: for a grant project, 50% of the fee on approval of the project, 30% on the first disbursement of grants and 20% on the second disbursement; in other cases, 100% of the fee on achieving a partial or complete result as described in the quotation.
  • All fees are exclusive of VAT, which is charged where applicable. External costs and third-party disbursements are charged at cost and, where material, agreed in advance.

8. Payment

Unless otherwise agreed, Publicea’s invoices are payable in cash upon receipt, by transfer to the account number stated on the invoice. Any dispute must be communicated to Publicea by registered letter within eight (8) working days after the invoice is sent; a dispute can under no circumstances justify postponement or suspension of payment. Each payment is applied to the oldest overdue invoice, and first to interest and costs due. Allowed discounts lapse if these conditions are not respected.

If the Client does not pay within eight (8) days after receiving a reminder from Publicea, the Client owes late-payment interest at the rate set by the Act of 2 August 2002 on combating late payment in commercial transactions, calculated from the date of the reminder until payment in full, together with a lump-sum compensation of 10% of the invoice amount with a minimum of EUR 125. Publicea may in addition suspend further performance of its obligations until overdue invoices are paid, and any delay in payment makes all amounts due immediately payable.

Publicea may terminate the agreement with immediate effect if the Client fails to fulfil one or more of its obligations in whole or in part (such as non-payment of an invoice), without the Client being entitled to a refund of prepaid fees or to damages; Publicea will inform the Client of this. Publicea may likewise terminate with immediate effect, without notice of default, if the Client is declared bankrupt, has requested or accepted a judicial settlement, or is more generally in default of payment.

9. Client cooperation

The Client provides Publicea, in good time, with the information, instructions, decisions and access reasonably needed to perform the services, and is responsible for the accuracy of the information it supplies.

10. Confidentiality

Each party undertakes to keep confidential the commercial and technical information and trade secrets it learns from the other party, including after termination of the agreement, and to use them only for the execution of the agreement. At the Client’s request, Publicea will enter into a separate confidentiality agreement.

11. Intellectual property

Publicea retains all intellectual property rights in its methodologies, know-how, templates and tools, including any dashboard or lobby cockpit platform. On full payment, the Client receives a non-exclusive licence to use the written deliverables produced specifically for it, for its own internal purposes. Nothing transfers ownership of Publicea’s pre-existing or generic materials.

12. Liability

Publicea undertakes to carry out all services with care. Publicea cannot be held liable for any error, even a gross error, by itself or its employees. Regardless of the cause, form or subject of the claim in which liability is invoked, Publicea will under no circumstances be held liable for consequential damage, such as loss of expected profit, decrease in turnover, increased operating costs or loss of clientele, suffered by the Client or third parties as a result of any error or negligence on the part of Publicea or an employee.

Publicea’s liability for services provided to the Client is in any case limited to either the refund of the price paid by the Client or the re-performance of the services, at Publicea’s option. Publicea’s total liability will never exceed the price paid by the Client for the services that gave rise to the damage. With regard to services provided by third-party suppliers, Publicea accepts no liability above or other than the liability those suppliers are prepared to accept for their products or services.

13. Termination

Agreements for daily-rate services may be terminated by registered letter. The agreement ends two (2) months after the first day of the month following the date of termination, and after payment of all services rendered, unless the special conditions state otherwise.

Unless the special conditions state otherwise, on termination of other types of agreement the Client pays for all services provided by Publicea, as well as the costs Publicea must incur as a result of the termination, plus a lump-sum compensation of 30% of the amount Publicea could still have invoiced had the agreement been fully executed. Any advance paid remains acquired by Publicea. Publicea reserves the right to claim higher compensation if it proves that the damage actually suffered is greater.

Each party grants the other a reasonable period to remedy any shortcoming, and both will first seek an amicable settlement.

14. Force majeure

Force majeure situations such as strikes, public unrest, administrative measures and other unexpected events beyond Publicea’s control release Publicea from its obligations for the duration and to the extent of the impediment, without the Client being entitled to a price reduction or compensation.

15. Data protection

Publicea processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Belgian law. See our privacy statement for how we handle personal data. Where Publicea processes personal data on the Client’s behalf, the parties conclude a data-processing agreement under Article 28 GDPR.

16. Independence and transparency

Publicea acts with integrity and complies with applicable lobbying-transparency rules, including registration in the EU Transparency Register where required. We disclose any actual or potential conflict of interest to the Client promptly and agree how it will be handled.

17. Nullity

If any provision of these conditions is void, the remaining provisions stay in full force, and Publicea and the Client will replace the void provision with one that approximates its purpose and scope as closely as possible.

18. Governing law and competent court

Belgian law applies to Publicea’s agreements. Any dispute relating to the conclusion, validity, execution and/or termination of an agreement will be settled by the competent court in Brussels.

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